IPCOM certainly excel at modern voice technology, but our engineers are cross trained in many technologies both old and new. Having a partner that can bridge the gap between technology from the past to the IP landscape of today is critical. Most phone techs have disappeared with the analog phone. IPCOM knows your buildings have many solutions still active and require regular service and repairs. Your building needs a phone tech; our engineers are trained to deliver answers and solutions.
IPCOM designs and deploys Cloud-based networking solutions to streamline our clients networking infrastructure and reduce costs. With centralized management, wider geographical availability and distribution, traffic monitoring, and lower latency our solutions drive agility and speed up the deployment of networking expansion initiatives. The cloud makes it easier to adopt a multi-data center strategy by leveraging network cloud resources from many cloud service providers. Organizations with outdated network equipment in need of a refresh can move costs from Capex to Opex by selecting cloud-based network technology provided by IPCOM. IPCOM is your guide to free up IT resources by moving to Cloud-based networking solutions.
IPCOM and our partners work to design & deploy Intelligent Critical Communication Solutions, enabling everyone to hear, be heard and be understood, every time and everywhere. Utilizing Zenitel's Safety and Security system offering give us cutting edge Intercom, Public Address, Voice Alarm and IP speaker Technology. Partnering with a globally recognized partner offering state-of-the-art communication solutions that deliver the interoperability you need and the reliability you demand.
IPCOM offers a white labeled full suite of features to bring business communications to the next level. Boasting best in class, our call management features are included
with our custom telecommunication plans.
Specializing in Unified Technology since 2012 we provide a vast range of telephony, security, network, and enhanced communication features to simplify business communications. We offer DID numbers in 15,000+ rate centers across North America and in 60+ countries, international calls to 125+ countries, toll-free numbers, conference bridges and more.
Our partner services provide over 80,000 customers with business communications while boasting a 99% satisfaction rate, a state-of-the-art customer service, a wide range of compatible and certified device manufacturers who meet our exceed our combined enhanced functions. Whether you use us as your hosted-PBX, Intercom over IP (IoIP), or your SIP Trunking carrier, IPCOM is your premium telecommunications provider.
Long wait times and distracted staff lead to unnecessary gate vends, lost revenue and frustrated motorists. Our live video and audio support helps customers quickly resolve issues and exit smoothly, without burdening your team.
A single stalled motorist can back up an entire lane. Our CSR team answers in an average of 16 seconds and resolves most issues in under a minute. Ensuring smooth traffic flow, shorter wait times and happier customers.
Parking never stops, but staffing nights, weekends and holidays can be a challenge. Our 24/7 remote support ensures customers always have help, reducing the need for on-site staff and preventing revenue loss from unattended gates.
TIBA and Parker have built an API bridge between our two innovative platforms, allowing our customer service representatives, and anyone using our platform, to manage (push) rates*, raise the gate, lookup monthly passholders and their status, validate or comp parking tickets and maintain detailed audits for each transaction.
This results in an improved customer experience for all of our mutual customers, streamlines reporting between platforms and improves operational efficiencies.
We’ve worked collaboratively to engineer an integrated two-way video solution on TIBA’s X-60 line of PARCS equipment. This means that anyone using our platform, including our customer service representatives, can answer intercom calls remotely through TIBA’s robust X-60 product line, with high-quality audio and video.
Our vision at IPCOM is to become the go-to IT services provider for small businesses. We aim to achieve this by providing exceptional services that help our clients achieve their business goals and stay ahead of the curve in the ever-evolving world of technology.
At IPCOM, we believe in honesty, integrity, and accountability. We understand the importance of trust in business relationships and strive to build long-lasting partnerships with our clients. We also value innovation and continuous improvement, and are always looking for ways to improve our services and stay ahead of the competition.
We offer a wide range of IT services to meet the needs of small businesses. From network setup and maintenance to cloud solutions and cybersecurity, we have the expertise to help you achieve your goals and keep your business running smoothly. We provide personalized solutions tailored to your needs and budget.
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